Frequently Asked Questions
Live webcasts
The video of the live event will be available to watch on our website, with no additional software or downloads necessary. After purchasing the ticket, you’ll be given a unique login to a password protected page on our website where the video will be shown (in real-time on the day and for 1 month after the event).
We’ll have a specialised AV team on-site at these specific events, making sure you get the benefit of high quality production, with good visual and sound quality. You will of course also be able to view any slide presentations being shown. Any supporting handouts, articles or book recommendations from the speakers will be made available to download or sent onto you once they are available.
After purchasing the ticket type, all you have to do is:
- 1 – Keep your email booking confirmation handy. This contains the direct link (URL) to the page where the video will be displayed.
- 2 – On the day of the event (or during the 1 month window of access after) click this URL link…
- 3 – Enter your personal login details (these will have been emailed to you once the purchase is complete).
- 4 – You’ll then be taken directly to the specific event page, where the live (or recorded) video will be ready for you to watch.
- NB – If you have any issues or questions, please email ‘support@confer.uk.com’ or contact us on 0207 535 7595.
We plan to allow email question submissions from those watching online. These questions will then be collated and passed onto the chairperson during the discussion points during the event. Further interactivity isn’t yet possible, but we are investigating how to enhance the interactivity in future.
Yes, absolutely. The event recording will be available to watch for 1 month after the date of the original broadcast.
No, there’s no special software required. The (HTML5) video player will play through most modern browsers, without any additional software or plug-ins required. We would however recommend that you have the latest version of your browser installed.
- Follow these links to download the latest browsers from:
- If you have any issues or questions, please email ‘support@confer.uk.com’ or contact us on 0207 535 7595.
Use Of Modules
365 days. If you want to continue to access the content after that date you would need to re-subscribe.
In order to do so you would need an institutional account or teaching licence, which provides access to a group of people at a reduced fee per person.
No. That is not allowed within the terms and conditions of your contract with Confer.
Payment
Click the remove button in the payment page
Follow the link: BUY THIS MODULE. Next, select the option Institutional Account and follow the prompt ‘add to basket’. Update the quantity for one module per member of your group. We will then contact you to request their names and email addresses. Upon receipt of these we open an account for each person and supply them with a unique login password giving them complete access to the module for 365 days.
Insert 3 zeros (000)
Please clarify all attendee names and emails by sending an email with this information to support@confer.uk.com